At FreshTouch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our laundry and dry cleaning services.
Information We Collect
We may collect information such as your name, phone number, email address, pickup and delivery address, payment details, and order information when you use our services.
How We Use Your Information
Your information is used to process orders, schedule pickups and deliveries, provide customer support, improve our services, and send important service updates.
Data Protection
FreshTouch takes appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sharing of Information
We do not sell or rent your personal information to third parties. Information may only be shared with trusted partners involved in service fulfillment and delivery operations.
Cookies & Website Usage
Our website may use cookies and analytics tools to improve user experience, track website performance, and understand visitor activity.
Payment Security
All payments are processed through secure payment gateways. FreshTouch does not store sensitive card or banking information.
Customer Communication
By using our services, you agree to receive order updates, notifications, promotional offers, and support communication through call, SMS, email, or WhatsApp.
Third-Party Links
Our website may contain links to third-party websites. FreshTouch is not responsible for the content or privacy practices of external websites.
Your Rights
You may request access, correction, or deletion of your personal information by contacting our customer support team.
Policy Updates
FreshTouch reserves the right to update this Privacy Policy at any time. Any changes will be updated on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact our support team through our website or customer service channels.